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newsletters

ANCHO News - Spring 2020
File Size:	3206 kb
File Type:	pdf

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ANCHO news - Summer 2019
File Size:	2204 kb
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Ancho Newsletter Spring 2021
File Size:	1666 kb
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Ancho Newsletter Autumn 2021
File Size:	685 kb
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Ancho Newsletter Autumn 2020
File Size:	501 kb
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Leaflets

About Us
File Size:	169 kb
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Alterations and improvements
File Size:	222 kb
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Assignation of tenancy
File Size:	247 kb
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Being a good tenant
File Size:	214 kb
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Complaints
File Size:	223 kb
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Electrical Safety Leaflet
File Size:	1007 kb
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Ending your tenancy
File Size:	262 kb
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Gas Safety
File Size:	175 kb
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Helping to keep you warm
File Size:	175 kb
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Investment to your home
File Size:	173 kb
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Involving our customers
File Size:	172 kb
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Joint tenancy
File Size:	268 kb
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Lock up garages
File Size:	1150 kb
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Management Board membership
File Size:	421 kb
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Medical Adaptations Leaflet
File Size:	133 kb
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Membership
File Size:	223 kb
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Moving into your home
File Size:	232 kb
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Mutual Exchange
File Size:	189 kb
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Neighbour disputes and Antisocial Behaviour
File Size:	241 kb
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Offer of housing
File Size:	208 kb
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Paying your rent
File Size:	174 kb
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Privacy Notice - Tenants
File Size:	225 kb
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Rent Arrears
File Size:	170 kb
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Reporting Repairs
File Size:	276 kb
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Service Plus
File Size:	174 kb
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Service Standards
File Size:	192 kb
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Small Steps Counselling Leaflet
File Size:	129 kb
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Small Steps Holistic Treatments
File Size:	119 kb
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Subletting
File Size:	255 kb
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Succession of tenancy
File Size:	262 kb
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Taking in lodger
File Size:	261 kb
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​Scottish Government leaflets

Right to information and consultation
File Size:	213 kb
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Right to repair
File Size:	216 kb
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Scottish Secure Tenancy
File Size:	790 kb
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Right to compensation for improvements
File Size:	223 kb
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Significant Performance Failures
File Size:	591 kb
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Scottish Social Housing Terms Jargon Buster
File Size:	330 kb
File Type:	pdf

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Forms

Application for a Mutual Exchange
File Size:	163 kb
File Type:	pdf

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Information for homeowners

Summary of Building Insurance cover 2020/21
File Size:	298 kb
File Type:	pdf

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Written Statement of Services
File Size:	229 kb
File Type:	pdf

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ANNUAL ASSURANCE STATEMENT

Annual Assurance Statement 2020
File Size:	28 kb
File Type:	pdf

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Annual Assurance Statement 2019
File Size:	345 kb
File Type:	pdf

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TENANT HANDBOOK

Tenant Handbook
File Size:	5713 kb
File Type:	pdf

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STRATEGIES

Customer Involvement Strategy
File Size:	533 kb
File Type:	pdf

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Development Strategy
File Size:	4191 kb
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Equality, Diversity and Inclusion Strategy
File Size:	527 kb
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Annual Accounts

Annual Report and Accounts (year ending 31 March 2020)
File Size:	1368 kb
File Type:	pdf

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Annual Report and Accounts (year ending 31 March 2019)
File Size:	1520 kb
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Annual Report and Accounts (year ending 31 March 2021)
File Size:	1646 kb
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Annual performance reports

Annual Performance Report 2020
File Size:	188 kb
File Type:	pdf

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Annual Performance Report 2021
File Size:	232 kb
File Type:	pdf

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Annual Performance Report 2019
File Size:	278 kb
File Type:	pdf

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Annual Performance Report 2018
File Size:	1603 kb
File Type:	pdf

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REGULATOR REPORTS

Annual Return on the Charter 2020
File Size:	1454 kb
File Type:	pdf

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Financial and Governance Information 2020
File Size:	357 kb
File Type:	pdf

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BUSINESS plan

Ancho Business Plan 2021 - 2024
File Size:	880 kb
File Type:	pdf

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POLICIES

Customer Policies
File Size:	780 kb
File Type:	pdf

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NAHR Allocation Policy
File Size:	384 kb
File Type:	pdf

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NAHR Suspension Policy
File Size:	129 kb
File Type:	pdf

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Complaints Handling Procedure
File Size:	783 kb
File Type:	pdf

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Our rules

Ancho Rules
File Size:	238 kb
File Type:	pdf

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Minutes of Board meetings

ANCHO Board Minute - January 2020
File Size:	424 kb
File Type:	pdf

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ANCHO Board Minute - March 2020
File Size:	293 kb
File Type:	pdf

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Ancho Board Minute - June 2020
File Size:	200 kb
File Type:	pdf

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Ancho Board Minute - September 2020
File Size:	215 kb
File Type:	pdf

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Ancho Board Minute - October 2020
File Size:	148 kb
File Type:	pdf

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Ancho Board Minute - December 2020
File Size:	187 kb
File Type:	pdf

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Ancho Board Minute - January 2021
File Size:	178 kb
File Type:	pdf

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Ancho Board Minute - March 2021
File Size:	173 kb
File Type:	pdf

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Ancho Board Minute - June 2021
File Size:	185 kb
File Type:	pdf

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Ancho Board Minute - September 2021
File Size:	189 kb
File Type:	pdf

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Ancho and Cairn Joint Board Minute - October 20211
File Size:	269 kb
File Type:	pdf

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Ancho Board Minute - December 2021
File Size:	209 kb
File Type:	pdf

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Ancho Board Minute - 20 January 2022
File Size:	228 kb
File Type:	pdf

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Cairn partnership reports

End of Year Report 2021
File Size:	341 kb
File Type:	pdf

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End of Year Report 2020
File Size:	352 kb
File Type:	pdf

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