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  • Welcome
  • Your home
  • What we do
  • Thinking of Moving
  • Contact Us
  • News
  • Annual Report
  • Cairn
  • Downloads
  • Board portal
  • Vacancies
  • Consultations
  • Coronavirus
  • Links

Privacy

ANCHO gathers and process information about you so that services you request can be delivered effectively and efficiently.  The following Privacy Statement details how we will look after your information.

Requesting Personal Information 
When we ask you for information we will:
  • make sure you know why we need it and ask for only what is needed
  • protect your personal information and make sure nobody has access to it who shouldn’t
  • take proportionate steps to prevent the loss, misuse or alternation of your personal information
  • inform you if we share it with any other organisations unless the law allows us to share it without consent
  • ensure we do not keep your personal information for longer than is necessary
  • not make your personal information available for commercial use without your permission

Providing Personal Information
It is expected that when providing personal information that you:
  • provide us with accurate information
  • inform us as soon as possible if there are any changes to your personal information
This will ensure that your personal information is reliable and kept up to date.

Your Information Rights
When receiving personal information from you, ANCHO will comply with the Data Protection Act 1998.  Further information may be found on our Data Protection page or for independent advice about data protection, privacy and data sharing issues you can visit the Information Commissioner's website or contact the Scottish Information Commissioner’s Office:

Information Commissioner’s Office Scotland
45 Melville Street
Edinburgh
EH3 7HL

Telephone 0131 244 9001

Changes to this privacy notice
We will keep our privacy notice under regular review.  This notice was last updated in April 2015.


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Contact Us

ANCHO Ltd
Sovereign House, Academy Road,
Irvine, Ayrshire, KA12 8RL
Tel: 01294 313121
Emergency Out of Hours Repairs: 03030 300 999
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Opening hours

Mon: 9.00am - 4.00pm
Tue: 9.00am - 4.00pm
Wed: 9.00am - 4.00pm
Thu: 9.00am - 4.00pm
Fri: 9.00am - 4.00pm

Company Information

Registered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S)
Scottish Housing Regulator
No 306
Recognised as a Scottish Charity 
No SC036082
Registered property factor
PF000346

Our mission is to provide quality, safe, affordable homes and services, in our communities and with our partners, throughout Scotland.

Celebrating 20 years of Ancho in 2020

Ancho is part of Cairn Housing Group


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