Contact ANCHO

Report it online

You can make a payment, apply for a house, give us feedback, make a complaint, report antisocial behaviour and report a repair online

Online enquiry form

If you have a general enquiry, or want to make a suggestion or or  give us a compliment why not use our online enquiry form

Email us:

mail@ancho.co.uk

Call us

 01294 313121

In response to the coronavirus situation we have reduced our contact centre opening hours to 9.00 am – 4.00 pm, Monday to Friday.  Emergency repairs can be reported  on the same number 24/7.

The contact centre will close at 12:30pm on the first Wednesday of every month for staff training.  Other office closures and public holidays are noted below.
Office closures/public holidays 2020/21
Easter
Friday, 10 April 2020
Monday, 13 April 2020

WE Day Anniversary
Friday, 8 May 2020

Spring
Friday, 22 May 2020
Monday, 25 May 2020

Summer
Friday, 17 July 2020
Monday, 20 July 2020

September weekend
Friday, 25 September 2020
Monday, 28 September 2020

Christmas/New Year
Friday, 25 December 2020
Monday, 28 December 2020
Tuesday, 29 December 2020
Wednesday, 30 December 2020
Thursday, 31 December 2020
Friday, 1 January 2021
Monday, 4 January 2021
Tuesday, 5 January 2021

Visit us

Our office is closed to the public for the foreseeable future.  Mail is being collected and distributed regularly but there will be a delay in responding to any post.  If you can, please contact us on the phone or digitally.

Sovereign House, Academy Road, Irvine, KA12 8RL