ANCHO
  • FIND A HOME
  • Services for Tenants
    • My Ancho
    • How to pay your rent
    • Repairs and maintenance
    • Antisocial behaviour
    • Universal Credit and Benefits
    • Tenant involvement
    • Our communities
    • FAQs
  • News
  • About us
    • Who we are
    • Our vision and values
    • Board and Management
    • Our partnership with Cairn
    • Annual Report
    • Work with us
    • Downloads
  • Contact Us
  • Other Services
    • Property Management
    • Garages
  • FIND A HOME
  • Services for Tenants
    • My Ancho
    • How to pay your rent
    • Repairs and maintenance
    • Antisocial behaviour
    • Universal Credit and Benefits
    • Tenant involvement
    • Our communities
    • FAQs
  • News
  • About us
    • Who we are
    • Our vision and values
    • Board and Management
    • Our partnership with Cairn
    • Annual Report
    • Work with us
    • Downloads
  • Contact Us
  • Other Services
    • Property Management
    • Garages

Universal Credit and benefits

Expert support to help you manage your money

We’re here for more than your housing needs, and can help you look after your family’s wellbeing too. One of the ways we can do that is through providing expert advice and sympathetic support on any financial matters.
 
Our team is on hand to help you with any money worries. It might be getting to grips with applying for benefits, how to approach your local council and government agencies, or some advice on managing your money, day to day. Whatever you need help with, our confidential advice and support is tailored to your specific needs.
 
You can also contact your local Citizens Advice or local council for help and support.
 
Not receiving Universal Credit? Read this.
 
The UK Government has introduced Universal Credit for people who are on a low income, whether in work or not, and replaces the following benefits:

  • Income based Jobseekers Allowance
  • Income related Employment and Support Allowance
  • Income Support
  • Housing Benefit
  • Working Tax Credit
  • Child Tax Credit
 
The Government plan to move everyone on working age benefits over to Universal Credit between November 2020 and December 2023.
 
Under current plans, the DWP will write to you to let you know your old-style (legacy) benefits are coming to an end and that you will need to make a new claim for Universal Credit. If you don’t make a new claim within a certain amount of time, you will lose your old benefits and not receive any new benefits.
 
Currently you will only receive Universal Credit if you are making a new claim for benefits or have a change of circumstances.
 
If you have any questions about benefits or need advice or support, please get in touch with our team, who will be happy to help you.

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Contact Us

ANCHO Ltd
Sovereign House, Academy Road,
Irvine, Ayrshire, KA12 8RL
Tel: 01294 313121
Emergency Out of Hours Repairs: 03030 300 999
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Opening hours

Mon: 9.00am - 4.00pm
Tue: 9.00am - 4.00pm
Wed: 9.00am - 4.00pm
Thu: 9.00am - 4.00pm
Fri: 9.00am - 4.00pm

Company Information

Registered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S)
Scottish Housing Regulator
No 306
Recognised as a Scottish Charity 
No SC036082
Registered property factor
PF000346

Our mission is to provide quality, safe, affordable homes and services, in our communities and with our partners, throughout Scotland.

Ancho is part of the Cairn Housing Group


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