ANCHO
  • FIND A HOME
  • Services for Tenants
    • My Ancho
    • How to pay your rent
    • Repairs and maintenance
    • Antisocial behaviour
    • Universal Credit and Benefits
    • Tenant involvement
    • Our communities
    • FAQs
  • News
  • About us
    • Who we are
    • Our vision and values
    • Board and Management
    • Our partnership with Cairn
    • Annual Report
    • Work with us
    • Downloads
  • Contact Us
  • Other Services
    • Property Management
    • Garages
  • FIND A HOME
  • Services for Tenants
    • My Ancho
    • How to pay your rent
    • Repairs and maintenance
    • Antisocial behaviour
    • Universal Credit and Benefits
    • Tenant involvement
    • Our communities
    • FAQs
  • News
  • About us
    • Who we are
    • Our vision and values
    • Board and Management
    • Our partnership with Cairn
    • Annual Report
    • Work with us
    • Downloads
  • Contact Us
  • Other Services
    • Property Management
    • Garages

RETURN TO OFFICES

29/3/2022

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Like so many others, we closed our office doors and asked our staff to work from home, as instructed by the Scottish Government around 2 years ago. Our staff worked tirelessly to ensure the services and support each of you required was given during this difficult time.

We are now in a position to start returning to the offices and we will be following a hybrid model, which means that eligible staff will split their time working at home and in the office. We will continue to follow Scottish Government guidance regarding isolation and other safety measures to make sure that our staff and customers are kept as safe as possible.

From 4th April, our offices will reopen to the public. However, we encourage you to make an appointment rather than popping in, as the person you need to speak to may be working from home or visiting another tenant in their home. Making an appointment guarantees that they will be available to speak to you.

As a reminder, you can contact us by:
  • Emailing mail@ancho.co.uk
  • Logging into My Ancho
  • Direct messaging us on Facebook
  • Calling 01294 313121

Covid-19 safety measures
Please do not visit our offices if you have Covid-19, are a close contact of someone who has tested positive or are generally unwell. Please wear a face covering (unless you are exempt), use the hand sanitiser provided, keep your distance from our staff and take a lateral flow test before visiting (while they remain free). If you contract Covid-19 after visiting our offices, please let us know so that we can inform our staff.

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Contact Us

ANCHO Ltd
Sovereign House, Academy Road,
Irvine, Ayrshire, KA12 8RL
Tel: 01294 313121
Emergency Out of Hours Repairs: 03030 300 999
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Opening hours

Mon: 9.00am - 4.00pm
Tue: 9.00am - 4.00pm
Wed: 9.00am - 4.00pm
Thu: 9.00am - 4.00pm
Fri: 9.00am - 4.00pm

Company Information

Registered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S)
Scottish Housing Regulator
No 306
Recognised as a Scottish Charity 
No SC036082
Registered property factor
PF000346

Our mission is to provide quality, safe, affordable homes and services, in our communities and with our partners, throughout Scotland.

Ancho is part of the Cairn Housing Group


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