Results of email newsletter survey

We included a survey in our email newsletter in December to ask tenants what they thought about the bi-monthly email bulletins we've recently started sending them. The consultation was sent to 240 tenants and we received 23 responses. They were asked three questions:

• What do you like about the email bulletins?
• Is there anything you don't like?
• Is there anything you'd like to see us include in a future newsletter bulletin?

Our tenants demonstrated an overwhelmingly positive response to our email newsletter, with 98% of respondents saying they liked the new format. When given the chance to voice dislikes about the publication, all tenants unanimously responded there was nothing to dislike. In future, tenants would like us to continue to write about the topics we currently focus on, but 20% of responses to Q3 would like to know more about refurbishments and upgrades.

We will be including future content suggestions in our next bulletins.

You can click here to read the full range of responses to each question.