New partnership with changeworks

​We’ve partnered with Changeworks, to help you out with your energy! The service is free and gives you access to energy information, advice, support and advocacy. One-to-one support is also available to those who need it most.
We know that managing your energy bills can be worrying at times confusing. The service aims to help you stay affordably warm at home and includes:

• Access to their online advice library here
• Regular emails or letters over the coming months around energy advice
• Access to telephone advice for more in-depth support
• Tailored one-to-one support if you have more complicated problems such as energy billing issues or debt

If you would like help or advice, you can self-refer by:

• Calling 0800 870 8800, Monday to Friday, 9am – 5pm
• Visiting here