Making a complaint - ANCHO

Making a complaint

Our 'Complaints' leaflet gives more information about our complaints procedure. you may wish to review this before completing the form below.

Quick guide to our complaints procedure

Report your complaint online

* Indicates required field

Name *

First

Last

Address *

Phone number *

Email *

Your complaint *

What has gone wrong *

How can we resolve the matter for you *

Submit

What can you do online? | Request a Repair | Make a Payment | Apply for Housing | We Care, Please Share | Report Antisocial Behaviour | Contact Us |

Contact Us

ANCHO Ltd
Sovereign House, Academy Road,
Irvine, Ayrshire, KA12 8RL

Tel: 01294 313121
Emergency Out of Hours Repairs: 03030 300 999

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Opening hours

Mon: 9.00am - 4.00pm
Tue: 9.00am - 4.00pm
Wed: 9.00am - 4.00pm
Thu: 9.00am - 4.00pm
Fri: 9.00am - 4.00pm

Company Information

Registered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S)
Scottish Housing Regulator
No 306
Recognised as a Scottish Charity
No SC036082
Registered property factor
PF000346

Our mission is to provide quality, safe, affordable homes and services, in our communities and with our partners, throughout Scotland.

Ancho is part of the Cairn Housing Group

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