ANCHO
  • Welcome
  • Your home
  • What we do
  • Thinking of Moving
  • Contact Us
  • News
  • Annual Report
  • Cairn
  • Downloads
  • Board portal
  • Vacancies
  • Consultations
  • Coronavirus
  • Links
  • Welcome
  • Your home
  • What we do
  • Thinking of Moving
  • Contact Us
  • News
  • Annual Report
  • Cairn
  • Downloads
  • Board portal
  • Vacancies
  • Consultations
  • Coronavirus
  • Links

Results of  newsletter consultation

29/7/2020

0 Comments

 
We recently sent an email survey to 228 ANCHO tenants to ask their views on the frequency, content and format of the ANCHO newsletter.
17 people completed the consultation, which is a response rate of 7.5%. The survey asked a series of multiple-choice questions and questions that allowed our tenants to provide written feedback. This helped us to get a wide range of data about how they feel about the newsletter.

Summary of responses

91% of tenants surveyed replied that they read our newsletter in some way, be it cover to cover or skim reading.

6 out of 9 respondents preferred to receive email bulletins, with 1 preferring printed copies and 2 preferring both printed and online copies. Tenant responses showed that tenants demonstrated equal preference for an email bulletin once every two months and once every three months.
Tenants told us that they liked the content of the newsletter. Key themes brought up in the content feedback included news that related directly to tenants, and content about important contacts or services that could help them.

Outcome

The high level of readership among our tenants shows that there is a definite need for a newsletter or a news bulletin.
Due to tenant’s preference for email bulletins and their concerns over the financial implications of producing the newsletter we will send a newsletter email bulletin every two months and a printed version of our newsletter every six months so that there are two printed copies every year.
Doing this will let us communicate with our tenants more frequently, reduce waste, and support those who do not have access to the internet.
0 Comments

AGM

28/7/2020

0 Comments

 
0 Comments

A letter from the Scottish Housing Minister, Kevin Stewart

14/7/2020

0 Comments

 
​The Scottish Housing Minister Kevin Stewart has moved to reassure social housing tenants of the safety measures in place as landlords, including ANCHO, plan the resumption of routine repairs and planned maintenance work.  The letter also outlines measures which have been put in place to assist tenants through the pandemic.
In an open letter to council, housing association and housing co-operative tenants to provide advice and information on Scotland's route map for moving out of the coronavirus crisis, Mr Stewart said individual landlords are now beginning to plan for resuming services following the guidance available, and taking account of local circumstances.
Kevin Stewart's open letter to housing association tenants
0 Comments

Benefits Updates: A Roundup

3/7/2020

0 Comments

 
0 Comments

    Our news

    This is where we will let you know about anything new thats happening at ANCHO.

    You can also download copies of our newsletters from our downloads page.

    Archives

    January 2021
    December 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    April 2020
    March 2020
    January 2020
    September 2019
    February 2019
    November 2018
    June 2018
    February 2018
    December 2017
    August 2017
    April 2017
    January 2017
    December 2016
    November 2016
    September 2016
    August 2016
    June 2016
    February 2016
    December 2015
    October 2015
    August 2015
    July 2015
    June 2015
    April 2015
    August 2014
    June 2014
    May 2014
    April 2014
    March 2014
    January 2014
    December 2013
    November 2013
    September 2013
    June 2013
    April 2013
    November 2012
    April 2012

    Categories

    All

    RSS Feed


What can you do online? | Request a Repair | Make a Payment | Apply for Housing | We Care, Please Share | Report Antisocial Behaviour | Contact Us |

Contact Us

ANCHO Ltd
Sovereign House, Academy Road,
Irvine, Ayrshire, KA12 8RL
Tel: 01294 313121
Emergency Out of Hours Repairs: 03030 300 999
Leave a comment

Opening hours

Mon: 9.00am - 4.00pm
Tue: 9.00am - 4.00pm
Wed: 9.00am - 4.00pm
Thu: 9.00am - 4.00pm
Fri: 9.00am - 4.00pm

Company Information

Registered Society under the Co-operative and Community Benefit Societies Act 2014
No 2559R(S)
Scottish Housing Regulator
No 306
Recognised as a Scottish Charity 
No SC036082
Registered property factor
PF000346

Our mission is to provide quality, safe, affordable homes and services, in our communities and with our partners, throughout Scotland.

Celebrating 20 years of Ancho in 2020

Ancho is part of Cairn Housing Group


| Terms & Conditions | Privacy | Data Protection | Website Survey | Online Communication Guidelines​ | Freedom of Information |