Participation
We want you to have every opportunity to have your say and influence decisions about your community.
By becoming involved you will help us to deliver an excellent service that meets your needs. You can give us your opinion on any aspect of our service or on your home. In our Tenant’s Newsletter and our Annual Report, we will publish information about our performance, the views we have received and how we have taken these views into account.
How Can You Get Involved?
Comment Card
When you report a repair you will receive a tenant acknowledgment ticket. At the bottom of this ticket is a tear off slip for you to let us know how well the repair was carried out, and how well you were treated.
Reading:- Tenants Newsletter
Read our newsletter and let us know your views, or send in your ideas for articles and features.
Armchair Monitor
Let us know how well we and others are performing in making your area an attractive place to live, simply by looking out your window and letting us have your comments.
Focus Group
Usually meet to discuss a specific issue that affects you such as rents or anti social behaviour.
Tenant’s Group
Tenants can give their views by becoming part of a Tenant’s Group. At present we have one registered tenants organisation - Castle Park and Eglington Tenants Association.
This enables tenants to come together to discuss issues which have been raised by you or ANCHO. They are held on a quarterly basis. Meetings are generally held at the Castlepark Community Center. If you would like more information, please contact the office.
Role of The Management Board
The Association is run by a voluntary Management Board of 15 members. These members are local residents, elected annually from the Association’s membership at the Annual General Meeting (AGM). They have a wide range of experience and knowledge.
The Management Board meets monthly to discuss the Association’s business and make policy decisions. If you are interested in becoming a member of the Management Board, the first step is to obtain membership of the Association. For more information please click here.
By becoming involved you will help us to deliver an excellent service that meets your needs. You can give us your opinion on any aspect of our service or on your home. In our Tenant’s Newsletter and our Annual Report, we will publish information about our performance, the views we have received and how we have taken these views into account.
How Can You Get Involved?
Comment Card
When you report a repair you will receive a tenant acknowledgment ticket. At the bottom of this ticket is a tear off slip for you to let us know how well the repair was carried out, and how well you were treated.
Reading:- Tenants Newsletter
Read our newsletter and let us know your views, or send in your ideas for articles and features.
Armchair Monitor
Let us know how well we and others are performing in making your area an attractive place to live, simply by looking out your window and letting us have your comments.
Focus Group
Usually meet to discuss a specific issue that affects you such as rents or anti social behaviour.
Tenant’s Group
Tenants can give their views by becoming part of a Tenant’s Group. At present we have one registered tenants organisation - Castle Park and Eglington Tenants Association.
This enables tenants to come together to discuss issues which have been raised by you or ANCHO. They are held on a quarterly basis. Meetings are generally held at the Castlepark Community Center. If you would like more information, please contact the office.
Role of The Management Board
The Association is run by a voluntary Management Board of 15 members. These members are local residents, elected annually from the Association’s membership at the Annual General Meeting (AGM). They have a wide range of experience and knowledge.
The Management Board meets monthly to discuss the Association’s business and make policy decisions. If you are interested in becoming a member of the Management Board, the first step is to obtain membership of the Association. For more information please click here.
