Estate management
What is estate management?
Estate Management is a vital part of the Housing Management service. The Association aims to ensure that tenants enjoy a clean tidy and peaceful environment.
The Estate Management service includes:
If you would like a copy of the Estate Management policy, please contact the office.
If you would like to contact the Housing Team regarding an Estate Management issue you can do so in writing, by phone or email.
Tenant and resident involvement
To ensure the quality of the service we provide we have panels of tenants and residents who carry out regular estate inspections. These groups are also involved in setting and monitoring estate management standards. For more information, or if you would be intersted in becoming involved, please contact the office.
Pets
Tenants are allowed to keep one pet without applying for permission. If you intend to keep more than one pet you are required to request written permission and to receive written consent from ANCHO prior to taking ownership of any animal. On receipt of written consent, you must always keeps pets under control and make sure that they don’t cause a nuisance to neighbours, damage to the property or foul in common areas.
Number of Pets Allowed
The number of animals allowed to be kept in a ANCHO property will be subject to the type and size of property in question.
Pets Allowed:
Estate Management is a vital part of the Housing Management service. The Association aims to ensure that tenants enjoy a clean tidy and peaceful environment.
The Estate Management service includes:
- Carrying out initial 6 week visit after the tenant has moved into their new home.
- Carrying out fortnightly estate inspections.
- Providing advice and assistance to tenants on services which enhance the local community, such as initiatives to reduce crime and environmental improvement.
- Liaising with tenant groups and working in neighbourhoods to ensure sustainability of tenancies and neighbourhoods.
- Liaising with local authorities and partner agencies working in our neighbourhood.
If you would like a copy of the Estate Management policy, please contact the office.
If you would like to contact the Housing Team regarding an Estate Management issue you can do so in writing, by phone or email.
Tenant and resident involvement
To ensure the quality of the service we provide we have panels of tenants and residents who carry out regular estate inspections. These groups are also involved in setting and monitoring estate management standards. For more information, or if you would be intersted in becoming involved, please contact the office.
Pets
Tenants are allowed to keep one pet without applying for permission. If you intend to keep more than one pet you are required to request written permission and to receive written consent from ANCHO prior to taking ownership of any animal. On receipt of written consent, you must always keeps pets under control and make sure that they don’t cause a nuisance to neighbours, damage to the property or foul in common areas.
Number of Pets Allowed
The number of animals allowed to be kept in a ANCHO property will be subject to the type and size of property in question.
Pets Allowed:
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Complaints and Removal of Pets
Where the Association is in receipt of complaints regarding the keeping and supervision of animals, the tenant may be required to rehome their pet if the complaints are consistent and justifiable.
Where the Association is in receipt of complaints tenants will be given the opportunity to rectify the problem, prior to being required to rehome the animal concerned.
Where the animal or the keeping of the animal is causing a deterioration of the property, tenants will be required to take appropriate action to rectify the damage and take appropriate steps to prevent further deterioration to the property e.g. pet behaviour classes.
If you keep a pet without permission, you are breaking the terms of your tenancy and this could lead to legal action against you.
Where the Association is in receipt of complaints regarding the keeping and supervision of animals, the tenant may be required to rehome their pet if the complaints are consistent and justifiable.
Where the Association is in receipt of complaints tenants will be given the opportunity to rectify the problem, prior to being required to rehome the animal concerned.
Where the animal or the keeping of the animal is causing a deterioration of the property, tenants will be required to take appropriate action to rectify the damage and take appropriate steps to prevent further deterioration to the property e.g. pet behaviour classes.
If you keep a pet without permission, you are breaking the terms of your tenancy and this could lead to legal action against you.
