Anti-social behaviour

ANCHO recognises that every individual is entitled to live without disturbance or disruption within their neighbourhood, and we are committed to tackling anti-social behaviour promptly, firmly and fairly.

We recognise the importance of taking early and effective action to reduce the likelihood of legal action being needed, and to increase the chances of it being resolved successfully.

So what is anti-social behaviour?
In practice anti-social behaviour can mean different things to different people. It can cover a wide range of behaviours from dog fouling to criminal damage to property.

It happens when a person's actions are likely to cause alarm, distress, nuisance or annoyance to another person or damage to someone's property. It can include speaking threateningly or offensively.

What do I do if I am suffering from anti-social behaviour?
If you wish to make a complaint regarding anti-social behaviour, please either contact your Tenancy Sustainment Officer, in writing, by telephone or email.

Tenants experiencing anti-social behaviour will be encouraged to play a full part in action taken to deal with this. Their views will be taken into account in reaching decisions on courses of action, and they will be kept informed of progress by their Tenancy Sustainment Officer. You can obtain a copy of our Anti-Social Policy by contacting our office.

If you would like more information please contact your Tenancy Sustainment Officer.

Report Antisocial Behaviour or Breach of Tenancy Conditions

Please give as much information as you can - it will help us deal with your complaint as efficiently as possible.

Person making the complaint

Please provide your details so that we can contact you regarding your complaint if we need further information and to keep you updated on the progress of your complaint.

Name (of person making the complaint) *

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Last

Address line 1 (of person making the complaint) *

Address line 2 (of person making the complaint) *

Town (of person making the complaint) *

Postcode (of person making the complaint) *

Telephone number *

Email *

Tenure (of person making the complaint) *

Person being complained about

We can only take action if a complaint is about an ANCHO tenant.

If you have a complaint about a Council tenant, you should contact the appropriate Area Housing Office.

If you have a complaint about an owner occupier or a private landlord and live in North Ayrshire, you can contact the Antisocial Behaviour Investigation Team on 01294 314692.

Name - if know (of person being complained about) *

First

Last

Address line 1 (of person being complained about) *

Address line 2 (of person being complained about) *

Town (of person being complained about) *

Details of complaint *

Have you approached the person you are complaining about? *

If appropriate, have the Police, Noise Team or other agencies been involved? *

Have you made any previous complaints about this person? *

Is it possible that any other residents have been affected by the problem? *

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